General Returns
Purchases made online or in-store are eligible for return within 10 days of the original purchase date. To start a return, please reach out to us at [email protected] for detailed return instructions.
- Items must be returned in their original, unused condition, and in their original packaging.
- Customers are responsible for all return shipping costs.
Please Note: The following items are considered final sale and are not eligible for return:
- Items marked as “Final Sale”
- Opened or used skincare products
- Opened or used artificial tears or eye drops
- Certain wellness products (please check product descriptions)
Return Policy for Eyewear (Custom Orders)
Once an eyewear order has been sent to our optical lab, cancellations are subject to a 20% non-refundable restocking fee. This fee covers the costs associated with processing and preparing custom orders.
Return Policy for Contact Lenses
Contact lenses, even if the boxes have been opened, can be exchanged for store credit within 6 months of the purchase date under the following circumstances:
- Issues with the contact lenses (e.g., ripping, tearing)
- Prescription changes
Our Location
Visit us in the picturesque lakeside resort neighbourhood of Westman Village, nestled within the community of Mahogany in southeast Calgary. Register your plates for 2 complimentary hours in Westman Village’s underground parking and take the elevator to our lovely space!
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- 140 Mahogany Centre SE
- Calgary, AB T3M 2V6
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sphere optometry + wellness
- 140 Mahogany Centre SE
- Calgary, AB T3M 2V6
- Phone: 403-930-0025
- Email: [email protected]
In the spirit of respect, reciprocity and truth, we honour and acknowledge moh’kinsstis, and the traditional treaty 7 territory and oral practices of the blackfoot confederacy: Siksika, Kainai, Piikani, as well as the Îyâxe nakoda and Tsuut’ina nations. We acknowledge that this territory is home to the Métis nation of Alberta, region 3 within the historical northwest Métis homeland. Finally, we acknowledge all nations – indigenous and non – who live, work and play on this land, and who honour and celebrate this territory.
This sacred gathering place provides us with an opportunity to engage in and demonstrate leadership on reconciliation. Thank you for your enthusiasm and commitment to join our team on the lands of Treaty 7 territory.